Discount-to-stay pop-up for some accounts
During the web cancellation flow, some subscribers get a pop-up offering a discounted rate to stay before the final confirmation. No specific US amount is reliably documented; the best-documented example is from BritBox Australia, where Tom's Guide reported the pop-up discounted the service to AU$1/month for two months for 'some eligible subscribers', suggesting steep short-term monthly discounts are the pattern.
- Where it appears
- Pop-up on the 'Before you go' screen of the web cancel flow (britbox.com > Account > Cancel Subscription), before you click 'I still want to cancel'
- Fine print
- Not shown to all accounts — guides consistently say you 'may' be offered a discount, and Tom's Guide limited it to 'some eligible subscribers'. Only appears if you're billed directly by BritBox and cancel on the website; subscribers billed through Apple, Amazon, or Roku cancel on those platforms and won't see BritBox's own save offer. US discount amount unverified.
Sources: LegalClarity (2026-06-02) · MoneyPilot (2026-03-03) · Pine AI (2025-12-21) · Tom's Guide (syndicated on inkl) (undated)