About 3 extra months free if you don't cancel (reported, not universal)
Some Trustpilot reviewers report a popup during the online cancellation/auto-renewal-off flow offering 3 free months if they kept the subscription active. Multiple press walkthroughs of the same flow (Engadget, Cloudwards, Comparitech, AllAboutCookies) encountered no offer at all, so this appears targeted or A/B-tested rather than standard. Security.org's June 2026 guide also shows a popup appearing when you try to cancel, without describing a specific offer.
- Where it appears
- Popup during the online cancel flow (Account dashboard > Subscription > Cancel subscription), before the final confirmation
- Fine print
- Not shown to all accounts — most documented cancellations see no offer. Reports come from direct (credit card/PayPal) subscribers canceling near their renewal date; app-store subscriptions cancel through Apple/Google and would not see it. Individual review dates could not be pinned precisely, and at least one reviewer says they were still charged the full renewal after accepting, so verify auto-renewal status afterward.
Sources: Trustpilot (2026-07) · Security.org (2026-06)